TYPICAL SERIAL WEDGE SUPPORT QUESTIONS

I just installed a USB to Serial Port Converter and it does not show up on the available COM Port List.

My device has only a USB Port, How do I access that device using your Serial Wedge applications.

How do I get a CD for the serial software wedge?

Weight Scales using xWedge.

After running Microsoft HyperTerm the wedge software does not recognize the port.

After my data is sent I can see it in the Diagnostic Window but nothing transfers to my computer.

The Wedge Software will not start automatically in Windows.

The Wedge Software occasionally drops back to demo mode.

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